How to Create Highly Targeted Marketing Campaigns for Arenas

targeted marketing campaigns

Marketing for arenas and large venues presents unique challenges. To effectively reach your fans, it’s important to create highly targeted marketing campaigns that don’t just capture attention but also drive engagement and sales. Here are some simple tips to help you craft successful campaigns specifically for arenas, stadiums, and venues.

1. Reverse engineer your Data Strategy

  • Collect data on fan behaviour at every event to identify patterns in demographics, preferences, and purchases.

  • Use data analytics to gain insights into your audience’s preferences, how they engage and what paths they take to purchase

  • Segment your fans by interests and purchase intent

2. Be Personalised

  • Personalised content resonates more with audiences because it speaks directly to their interests and needs.
  • Use the data you’ve gathered to create personalised emails, social media posts, and advertisements.
  • For example, if a segment of your fans prefers rock concerts, make sure your marketing messages highlight upcoming rock events for that demographic.

3. Use Social

  • Use targeted ads on platforms like Facebook, Instagram, and Twitter to reach specific audience segments.
  • Engage with your followers by posting regular updates, responding to comments, and running contests or giveaways

4. Segment

  • Segment your email list based on audience preferences and behaviours
  • Send personalised emails that promote upcoming events, offer exclusive discounts, or share important updates.

5. Retarget

  • Retargeting those who have previously shown intent to purchase with personalised ads increases your budget’s effectiveness. 
  • This strategy keeps your venue top-of-mind and encourages potential fans to return and make a purchase.

6. Use a Dedicated Platform

Using a dedicated platform can effectively streamline your marketing and enable deeper insights. Various platforms are available that can help you centralise and optimise your event marketing.


One example is usheru Connect, which has been successfully used by partners to enhance their marketing strategies and boost ticket sales.



For example, partners like UBS Arena have successfully implemented usheru Connect to eliminate the guesswork from their marketing efforts. This allowed them to focus on creating engaging content and driving ticket sales through highly targeted marketing campaigns. 



The results seen by UBS Arena and others highlight the potential benefits of using a dedicated platform like usheru Connect. These include more than doubling their organic visits and ticket purchase conversion rates.

7. Track and Measure Performance

  • Finally, make sure to track and measure the performance of your marketing campaigns to understand what works and what doesn’t.
  • usheru Track monitors key metrics such as engagement rates, click-through rates, and conversion rates while also calculating your projected return on investment.